Refund policy

RETURN POLICY

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. you will have 3 days after an item is delivered to you to notify us that you want to return the item. This means if your item was delivered , you have till the 3 days to initiate a return. If the item you wish to return meets the criteria mentioned below, your return can be initiated by calling us +92-313-2942605

Idealancy Return policy is valid for 2 situations/circumstances:

  • In case you are delivered the wrong product.
  • In case the product delivered to you has some defect or issue.

Returning an item is simple, just follow the steps mentioned below:

  • Check if your product meets all requirements
  • Call and Email us and request a return
  • Our team will provide the address of our office where you have to return
  • Pack items as it is as received
  • Arrange product pick up or drop off
  • Your returned item will be Quality Checked

If validated and Quality Check passes, you will be refunded for the item.